Shipping policy

Preparing an order for shipment:

All products from this site are manufactured by Left Sun in Ukraine and have a lead time of 1 to 7 business days. Items from the Luxury lighting and Lamps & Crystals collection are ready for dispatch in 14 working days.

All luminaire body designs are tested for damage and are assembled in their entirety and disassembled for packaging.

Also, the whole electric set is tested for defects in operation when connecting it to an external network. If necessary, and at the request of the customer, the height of the cable suspension is adjusted.

After all testing checks on assembly, each product is carefully packed for long distances.

Please note that user and import tax is paid by the buyer according to the law of the recipient country.

After shipment, our company cannot physically affect the speed of delivery of your parcel because it goes into the postal service system and you can track it by the tracking number we provide. But as much as possible on our part, we will try to help you clarify the situation in case of delays. Unfortunately, such delays occur during the Christmas period or in the case of strikes by postal service personnel. If there is a problem just email us, we will be happy to help you.

Estimated shipping times:

USA: 12-24 business days
EUROPE: 12-21 business days
Great Britain: 10-16 business days
Canada: 16-28 business days
Latin America: 24-34 business days
Central America: 24-34 business days
Asia: 18-28 business days
Australia: 22-32 business days
Oceania: 22-32 business days

You will also always be able to use EXPRESS delivery from DHL and receive delivery within 5-7 days anywhere in the world. To do this, contact us in any way that is convenient for you, and we will provide you with all the information on the delivery of your chosen position.